Terms and Conditions
Welcome to the Titip App. Below are the terms and conditions for
the use of the app. Please read the following Terms of Service
carefully before using this app.
In order to be a user of this app, you must read and accept all
terms and condition in this app and you must give consent to the
Titip has the right to amend/change, limit, or stop all features or
any part of this app as required by law or local government policy
at any time without prior notice. Titip also has the right to refuse
to grant access or give permission to open the app to you for any
These Terms and Conditions are the form of agreements written up
and agreed between Titip and the user. If there are parts or all
terms and conditions that are not agreed to by the user, then the
user is not permitted to use this app.
The following are the meanings of the terms used:
An Android or iOS based app that can be accessed by users to use
Users who have registered themselves in the Titip app and have
been verified to be able to search/purchase for items available in
Users who provide entrusted services to buyer in the journey he
Various kinds of products that are provided by travelers to be
purchased by the buyer.
The amount of funds the user has in the Titip app.
Process of buying and selling products through entrusted
Account, Password and Security
We are authorized to take the necessary actions for alleged
violations of applicable law, including account blocking or
deletion without prior notice.
Users are prohibited from creating tools or systems that are used
to commit fraud / manipulation of systems / data in the
Titip has the right to delete / deactivate your account / balance
if there is a content of fraud in using this application.
The user will maintain the confidentiality of the account and
password and will not share this information with other parties
for all user activities to avoid the possibility of fraud
committed by outsiders.
Titip App is not responsible for all losses or problems that
arise due to negligence by the user.
User Payments, Transactions, and Balance
The buyer agrees to make the payment after receiving confirmation
of the requested products from the traveler.
Payment can be made via bank transfer or the use of credit card
that will be reconfirmed by the traveler after payment is
Titip app is not responsible for any form of negligence / error
during the process of transferring balances into a bank account
due to errors in entering account information by users.
If a refund occurs due to a transaction that has been canceled
and approved by the buyer and traveler, then the funds will be
returned in the form of Balance in the Titip app.
Total Prices, Costs and Shipping
Total Prices and Costs
The total price displayed in the Titip app is as follows:
Product price + Traveler fee
This total price will be
explained by traveler. The jastip provider can combine total
prices directly or provide detailed details for the price of the
original product and traveler fee.
Every item offered by the traveler, there
will be charged from the Titip app, which acts as a mediator and
provider of a safe and reliable service system.
Shipping process will use a local courier (if
applicable) and the shipping fee information will be provided by
the traveler and to be approved by the buyer before making a
The traveler will process the product shipment using a delivery
service that has been agreed by both parties (buyer and
If the delivery address information provided by the buyer is
incomplete or unclear, the traveler is willing to contact the
buyer to get complete information about the intended address, in
order to avoid the wrong process / failed to send due to an
The product must be sent in good condition, and the traveler will
make their best effort to ensure that the product sent is packaged
properly so that it will be received by the buyer in good
Titip application is not responsible in the form if there is a
damage in the delivery of the product, but we will try our best to
be wise and take fair steps to help the process of resolution,
should there be any dispute occurs.
Type of Items
Titip app will always obey all applicable regulations including
customs & excise regulations, the following items are not
permitted to be transacted under this app, but are not limited to
the following: Alcohol, Rifles, Airsoft Guns, Swords, Sharp Weapons,
Animals, Plants, High capacity batteries, and Narcotics &
Titip app is not responsible for all purchases of goods which are
prohibited by applicable laws and regulations in accordance with
those stated above.
Import Duty and Tax
For items purchased overseas, users are responsible for paying the
import duty and tax in accordance with regulations established by
the Minister of Finance. Titip is not responsible if there are
obstacles in the delivery of goods caused by the user's negligence
in paying import duty or tax. Detailed import duty and tax rates can
in this link.